FAQs
ONLINE ORDERS
Can I exchange items online?
Items purchased online can be refunded through our online process. Visit our Returns & Exchanges page to begin your return.
What payment methods does My Beautiful Buddha use?
We accept payment via Credit Card and Debit Cards.
Are there any added charges for using Credit Card?
No, there are no surcharges or additional fees when paying via Credit Card.
Can I order over the phone?
No, we cannot process orders or payments via phone.
Can I place a bulk purchase order?
To enquire about a bulk purchase order please contact our Support Team at info@beautifulbuddha.co.za. Unfortunately, wholesale orders are unavailable at this time.
I haven’t received my order confirmation email.
If you do not receive your order confirmation email after 30 minutes please contact our Customer Service Team on info@beautifulbuddha.co.za.
Can I make changes to my order?
Unfortunately, once check out is complete and your order has been confirmed we are unable to make any amendments. If you have any concerns please contact us info@beautifulbuddha.co.za.
Can I cancel my order?
Our team cannot guarantee amendments or cancellations to your order, however if you have just placed your order you can contact our Support Team at info@beautifulbuddha.co.za and we will assist as best we can.
My item(s) is wrong, damaged or missing.
Ensure you check your items against your order confirmation. If you have received the wrong item, your item is damaged or there is an item missing, please contact our Support Team at info@beautifulbuddha.co.za.
SHIPPING AND DELIVERY
How long does delivery take?
We offer standard and express shipping to South Africa, please see approximate delivery times at our Shipping & Delivery page.
RETURNS
Can I return products purchased online?
Absolutely! If you change your mind you may return product with the original receipt. Without your receipt we will happily exchange. For further information please contact our Customer Support Team at info@beautifulbuddha.co.za.